The List of Top 18 Managed IT Services Providers

If you’re looking to upgrade your systems with powerful automation and features, Cognizant is a great option to check out. When you choose the Managed Service Providers that align with your business, you should know the key aspects to help you make a decision.

Benefits of IT managed service providers

Wipro’s managed services combine cloud adoption, AI-driven IT operations, and comprehensive cybersecurity. These include end-to-end service to provide portfolio analysis, transition, and due diligence and ‘ServiceNXT’, their next-gen managed service framework to bring down operational costs and improve efficiency. Similarly to IBM, Accenture is also a global leader in IT services and consulting aiming to accelerate and modernize IT infrastructure.

Trend 2: MSPs will need to adopt AI themselves to improve efficiency and expertise.

The providers ensure the day-to-day operation of the services they offer, and so they deploy, update, manage, and troubleshoot on behalf of the business. Since managed IT service providers can functionally handle most or all of a business IT needs, they can help reduce cost and increase productivity. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption.

IBM: Best for a combination of expert workforce and advanced solutions

Capgemini leverages technology to empower business transformation in organizations globally. Capgemini commands expertise in fields like data, AI, cloud, connectivity, digital engineering, and software and platforms to meet the needs of businesses in design, strategy, operations, and more. It also helps organizations incorporate the public cloud in their hybrid cloud strategies through its enterprise-grade managed services. Managed IT services companies offer a wide range of services, including network management, cybersecurity, cloud solutions, data backup and recovery, IT consulting, and 24/7 technical support. These services help ensure your IT infrastructure is secure, efficient, and up-to-date, allowing your business to operate smoothly.

• As a Microsoft and Google Partner, Miles IT also provides cybersecurity, IT consulting, compliance services, networking, cloud computing & migration, and more.
• As all these MSPs have a diverse set of services, we compared them in terms of their scope and their value propositions.
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• Anchor Network Solutions delivers managed IT services to medium-sized businesses, with a focus on reliability and proactive support.
• CTS’s managed IT services include comprehensive IT support, network management, and data protection.

Cognizant: Best for redesigning and reinventing business and operating models

Even though the company has a small number of employees, they know how to get the job done. As cybersecurity specialists, they aim to create a system and make it as safe as possible. Diceus provides a wide range of services from UI/UX design to legacy application modernization. A significant tech background helps them to be flexible in customer relations and deliver consistent quality. Here we present the top 19 IT Managed Service Providers renowned for their exceptional services and innovative solutions.

Top 18 Managed IT Services Companies

Due to the vast offerings of managed services by IBM, it’s necessary to contact them for pricing information. Accenture is a leading MSP that provides consulting services alongside clearly defined digital integration capabilities. Accenture offers systems for Top IT Services Orange County data integration, IoT framework development, and AI integration, among other emerging technologies. AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.

7 support

IT Service Providers typically offer one-time or short-term services with an emphasis on consultancy and support for major projects. The global managed services market is forecast to grow from $365.33 billion in 2024 to $511.03 billion in 2029 at a CAGR of 6.9 percent, according to a report from researcher MarketsandMarkets. That includes managed IT infrastructure and data center services, managed network services, managed security services, managed communications and collaboration services, managed mobility and managed information. Managed IT services provide numerous benefits, including reduced downtime, enhanced security, predictable IT costs, and access to the latest technologies. These services help improve operational efficiency, allowing your business to respond quickly to technological changes and market demands. By outsourcing IT management, you can focus on strategic initiatives and business growth.

What types of best-managed IT services do Managed IT Service Providers typically offer?

Although the specific offerings of each MSP can vary greatly, there are some key features that nearly all of them share. These include remote monitoring, help desk, security services, analytics, and management of networks, hardware, and software. It provides services in data, analytics and AI, consulting, applications, infrastructure services, and digital operations and platforms. Deloitte helps enterprises deal with the rising complexity of today’s technology landscape, and improve application performance and business results through its application management specialists. The provider flexibly empowers enterprises to tailor their application management services to their business and IT goals.

Financial Services & Investing

According to Statista, the managed services market reached $207 billion in 2020, and this number will rise up to $356 billion in 2025. GEM Technology delivers comprehensive IT solutions, including managed IT services, cloud services, and on-demand IT support. It is the best-managed IT service company catering to diverse industries, including advertising & media, construction, financial services, government, medical, legal services, and non-profits. Having gained insights into the criteria for selecting IT Managed Services Providers, let’s explore our curated list of the top 19 managed IT service providers.

Charter Technology Solutions

A managed IT service company, or MSP (Managed Service Provider), is an organization that provides a range of IT services to businesses on a proactive, subscription-based model. These services typically include managing and monitoring IT infrastructure, offering cybersecurity solutions, cloud management, helpdesk support, and data backup. The goal of MSPs is to improve efficiency, reduce downtime, and ensure the smooth operation of a company’s IT systems without requiring an in-house IT department.

Their commitment to delivering high-quality IT services has earned them a strong reputation in the industry. Emergent Software is a leading managed IT services company offering comprehensive IT solutions to businesses. Since 2015, Emergent Software has been helping businesses enhance their IT capabilities through custom software development, cloud solutions, and IT consulting. Their commitment to delivering high-quality services has earned them a strong reputation in the industry. CTS is a premier managed IT services company offering a broad spectrum of IT solutions to businesses. Since its inception in 2010, CTS has been dedicated to providing high-quality services that enhance business operations and drive growth.

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With a global presence and household name, IBM provides many managed services in the market today, including supporting other MSPs either directly or through an MSP model. IBM provides innovation and business transformation solutions through IBM Cloud, IBM Watson for its AI services, IBM Consulting, IBM Security, IT infrastructure, and IBM Research, among others. Empowering customers with its cutting-edge approach, Virtuoso is a globally trusted brand. The company provides advanced, full-fledged IT managed services to help businesses scale their operations and improve their IT ecosystem.

It’ll help you find a partner that will take care of your IT infrastructure and fulfill your expectations. However, they also consult clients on their existing solutions and develop serverless architectures in AWS. It doesn’t provide a lot of software engineering services as other companies on our list. Clients admit that the company’s specialists fully understand the problem and come up with efficient solutions. The company is known for its expertise in various industries and high-quality service. BairesDev assembles remote teams for collaboration with clients’ internal developers and also handles projects independently.

Need for Specialized Expertise

MSPs perform regular maintenance on systems and networks, which can help prevent costly downtime and improve overall performance. By identifying and addressing issues before they become critical, businesses can minimize the risk of IT failures. MSPs offer round-the-clock support, ensuring that any issues are addressed quickly and efficiently, minimizing downtime and keeping businesses operational. TruAdvantage managed IT services are an in-depth collection of turnkey IT management and support solutions for small to mid-sized enterprises. These three categories are supported by HCL’s Mode strategy, which is the center of HCL’s Digital Enterprise 4.0 focus as it aims to provide holistic services to ensure clients are not only covered today but also future-ready. Cognizant’s offerings include provisioning and orchestration, monitoring and notification, security, governance, application performance management, and more across the cloud management spectrum.

Do You Need Managed IT Services?

By fully leveraging the benefits of managed IT support provided by the listed vendors, businesses across various industries are able to manage their entire suite of IT operations and excel in problem resolution. Hopefully, this list helps you find the best-fit partner for your organization based on your requirements and budget. Hiring a managed IT services company offers several benefits, such as access to specialized expertise, cost savings, enhanced security, and improved operational efficiency. These companies provide proactive monitoring and maintenance, reducing downtime and ensuring your IT infrastructure runs smoothly.

Heavy Industry & Manufacturing

The platform specializes in monitoring, administrating, migrating, optimizing, and evolving on-premises and cloud-based IT infrastructure. This comprehensive approach ensures tailored solutions to meet your organization’s IT requirements and business model. The goal of the best IT managed service providers is to allow businesses to offload their responsibilities, ensuring that their technology infrastructure operates efficiently, securely, and in alignment with their business goals. This outsourcing approach can be particularly beneficial for organizations that may not have the in-house expertise or resources to manage their IT operations effectively.

Other top lists

The top managed IT services providers featured in this list are known for their expertise, quality of service, and ability to help businesses navigate the complex world of IT infrastructure. Whether you’re looking for cloud solutions, cybersecurity, or digital transformation, these top IT MSP companies are well-equipped to handle the unique challenges. Looking ahead, we can confidently say that managed services providers will only further shape the future of the IT industry.

• The MSP Elite 150 have an extensive managed services portfolio, including on-premises and off-premises capabilities, weighted toward midmarket and enterprise customers.
• MSPs provide cost savings, enhanced security, and access to the latest technology, reducing downtime and improving business operations.
• However, service providers must embrace automation and other technologies to improve their current approach.
• As technology evolves, so do the strategies and tools managed service providers (MSPs) use to deliver value, improve service delivery, and enhance client satisfaction.
• Apart from managed services, OSIbeyond’s team assesses companies’ technology state and develops an IT strategy for further improvements.
• These services help ensure your IT infrastructure is secure, efficient, and up-to-date, allowing your business to operate smoothly.
• Sensiple, a managed IT service provider, offers diverse key features to support organizations in optimizing their IT landscape.

They handle all operations related to IT infrastructure optimization and IT environment automation. For almost 20 years on the market, the company has gathered a large team of IT specialists that can fulfill every client’s needs. IT Convergence provides agile and flexible managed IT services encompassing many offerings. These include consulting, infrastructure and systems management, data center and network administrations, platform and database services, and comprehensive managed security services. A key feature of IT Convergence is its adept management of distributed and hybrid cloud environments, ensuring seamless and efficient IT operations for businesses.

This IT managed service provider offers a holistic solution that not only fortifies cybersecurity but also adapts to the unique requirements of each organization, fostering a secure and productive operational environment. It offers a comprehensive suite of solutions to ensure your IT infrastructure’s optimal functionality and security. Cognizant is one of the top managed IT services providers, offering a comprehensive range of services that span across cloud, AI, and automation. The company specializes in helping businesses modernize their IT infrastructure, with a focus on digital transformation and business agility. IT managed services refers to the outsourcing of IT functions or services to external providers rather than handling them in-house.

Specializing in transitioning employees to the cloud and shaping the future workplace, Softchoice enables organizations to make strategic decisions regarding their technology environment. Softchoice is not just an IT solutions provider but a partner in shaping a technologically advanced and forward-thinking workplace. Outsourcing your SaaS needs to a SaaS management tool such as Zluri provides comprehensive support—from SaaS buying to optimizing operations—without any risk or upfront costs. We specialize in minimizing duplication of SaaS apps and streamlining the number of products, safeguarding your company data effectively. Diamond IT provides complete, custom, managed IT services for businesses in California.

The firm runs on five core principles—Win together, Respond fast, Earn trust, Stay transparent, and Think ahead—to show you the real value in action. Are you willing to scale your business in the right direction in the digital landscape? The two most important things that you need are a strong technology foundation and deep IT expertise. Recognized as a top MSP of 2023 in Cloud excellence, Transputec believes in forming valuable connections by bringing about innovative transformations.

In today’s world of mass digitization, technical advancements play an important role in an organization’s growth and success. To help companies achieve tech excellence, Cleveroad offers tailored IT business solutions, particularly web and mobile app development. With a high rating of 4.9 on Clutch, the company has obtained more than 10 years of industry experience and completed over 170 projects. Whether it’s simple desk support or comprehensive assistance for cybersecurity, Cortavo has a range of plans and pricing options for diversified clients’ needs and requirements. Namely, Cortavo offers three plans—Productivity Plan, Connectivity Plan, and Techtility Plan. In case you have any doubt regarding which plan to go with, you can talk to their friendly customer service team and select the one best suited to your project.

TCS offers managed services for cybersecurity, contact center, and unified communications. The company empowers its clients with technical support (IT operations) to ensure the customer experience is improved and operations run more efficiently. While managed IT service providers share many qualities with products you’ll find in IT Service Providers, the major difference lies in ongoing management. Providers with managed services offer continuous support for their services, including updating products and on-demand access to specialists.

They help companies streamline IT operations, secure networks, and optimize overall technology infrastructure to boost productivity and growth. IT managed service providers typically provide regular reports on the performance of their clients’ IT systems, helping enterprises make informed decisions about their technology investments and pinpoint areas for improvement. Going forward, a heavy focus will be placed on cybersecurity and data protection by both managed service providers (MSPs) and their clients. As technology evolves, so do the strategies and tools managed service providers (MSPs) use to deliver value, improve service delivery, and enhance client satisfaction. Creating incredible success stories for their clients for more than two and a half decades, Itransition believes in constructing a future with digital technology. Since 1998, the company has built an impressive portfolio of 800+ global clients offering top-quality and highly personalized corporate and consumer application solutions.

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Access to reliable and secure internet services and devices opens up a new frontier for businesses and teams to thrive. It revolutionizes the way we communicate, providing a platform that transcends traditional constraints and propelling businesses and communities into a new era of connectivity and collaboration. The MSP industry has been growing steadily due to the increasing reliance on technology, cybersecurity needs, and cloud adoption by businesses of all sizes. Available IT services include a wide range of capabilities, like system oversight, 24/7 remote and onsite support, proactive services, and powerful cybersecurity. MSPs use advanced tools and software to monitor clients’ IT systems, networks, and devices remotely. This helps them proactively identify and resolve issues before they escalate into bigger problems.

To find the best managed IT services provider, you should conduct detailed research and study reviews about your possible partners. Then, create a list of providers that captured your attention and contact their managers. After the initial contact, you’ll understand whether the company matches your requirements or you should find something else. CyberDuo is a top managed IT services company from the USA that offers infrastructure development, cybersecurity, and maintenance services.